Tag Archives: chemical free cleaning

Kitchen Cleaning Made Easy With Norwex!

So the first area that I really tackled getting ready for moving out and that dreaded bond clean, was my kitchen. Many times over I thought, hmm I really should of done this sooner, oh well i am doing it now! In this article I will cover how I easily and quickly cleaned the range hood, marks off walls, cupboards and the roof, the exhaust fan, the oven, fridge, the sink, drain & more.

If anyone read my first entry about the bond cleaning, I DID say I would be updating as it all happened, but I ended up being VERY pushed for time (surprise, surprise!) so I will write about them as I can.

So as I looked up the roof this one evening at about 10pm… I thought I should clean that exhaust fan (it was FILTHY!!). WELL THEN IT ALL STARTED… Operation Kitchen Blitz began!! LOL

Cleaning the (filthy) exhaust fan…

One of the gorgeous girls on my team posted some photos of her cleaned exhaust fans the other day. We were all very impressed. How did she do it? With none other than our Norwex Laundry Powder- our Ultra power Plus now a new even better formulation called Laundry Detergent– it is truly a very versatile product- washing, soaking, stains, oven racks, exhaust fans and more! Below is my before & after photo.

Ultra Power Plus Soaking POWER!!!
Ultra Power Plus Soaking POWER!!!

How did I do it?

1. Filled the kitchen sink with HOT water and added a scoop of Ultra Power Plus

2. Soaked the cover in the water for 10 minutes

3. RInsed off the cover with running water

4. Dried & reattached! DONE 🙂

(I’m all for EASY options and seriously this was EASY!!)

If you are interested in reading more about Ultra Power Plus you can read the articles

*Laundry detergents revealed


Cleaning the cupboards, tiles, rangehood, walls & roof…

The AMAZING Cleaning Duo... marks and more have no chance against these two
The AMAZING Cleaning Duo… marks and more have no chance against these two

While the fan was soaking I started on the cupboards & roof (yes more football marks up there!)

I used two ESSENTIALS in any big clean (or any clean really!) the Enviro Cloth AND Cleaning paste.

A damp enviro cleaned MOST of the marks with just water. It really does give a superior clean, i’m amazed again and again at the cleaning power of this cloth. For those stubborn stains a light swipe of the cleaning paste and the mark easily disappears. I used to be a big user of gumption- not anymore!!

On an aside- when we were doing the clean once the furniture had been moved out, I gave one of my friends these two products and gave her the job of the boys bedroom. When we moved into this house it wasn’t in the best condition and was a little disappointed as we had left our previous house sparkling. I came in about 20 minutes later to check on how she was doing and I said “Laura, those walls look amazing, you are doing too good a job- we need to just do the basics!” Her response?

“But this stuff is amazing!!”

She was so funny and couldn’t believe WHAT it got off those walls (use your imagination a 4 and 8 year old boy lived in that room!) haha.

If you would like to read more, feel free to read these posts…

* Where do I start?

* So… how are your walls? Meet my wall heroes

For the TOP of the cupboard & rangehood….

I called in the help of our “GREASE CLOTH” (the all purpose kitchen cloth) and JUST water! I know HARD to believe, but oh so true!

This is one of our cloths with a real “WOW” factor!!

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Cleaning the Oven…

People HATE cleaning the oven, in fact there are many people who PAY BIG money to have their ovens professionally cleaned.

Norwex offers a NON CAUSTIC, EASY option. Really it is a MUST HAVE item!

The Norwex Oven & Grill Cleaner and a simple Spirinett will be your BEST FRIENDS for cleaning the oven (& even the BBQ).

I soaked the oven racks in Ultra Power Plus, which is now our new formulation called Laundry Detergent while I was cleaning the rest of the oven (you know how much I love that laundry powder!!) After a simple, light scrub with the spirinet they were SHINING like new.

HOW? Norwex oven and grill cleaner, a spirinet, all purpose kitchen cloth & Ultra power plus!
HOW? Norwex oven and grill cleaner, a spirinet, all purpose kitchen cloth & Ultra power plus!

Cleaning the Drain

While I had the oven and grill cleaner out, it lead me to the drain. EEK. I ran the tap for a few minutes on HOT (remember the Oven and grill is activated with heat). A few sprays in and around, five minutes later a scrub with the spirinet and MAGIC, it was like new!! You could also use the cleaning paste and a spirinet for the surface staining. But I like how the oven and grill cleans down the pipe too 🙂

cleaning the drain wiht norwex

Cleaning all those hard to reach places… enter THE ENVIROWAND!

This photo is the first of the envirowand pictures. Mainly just the ways I used it in the kitchen area on my kitchen cleaning blitz. Seriously BEFORE this night of cleaning- I always loved the envirowand BUT now when I talk about it… IT IS WITH PASSION!!! HAHA. Funny- the party I did shortly after this night I think out of the 6 guests, 5 people bought it & the other 1 already had it… HAHA. Seriously it is in my top 5 products for blitzing the home.

It really is so handy- for cleaning hard to reach places- on the roof, in between spaces, fans, cobwebs, tops of the cupboard, dusting & more. You can buy additional sleeves for it too.  And guess what? The other day I had a lady purchase just a sleeve for her autistic nephew who loves sensory things. I thought that was pretty cool 🙂

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Using the mop pad off centre means you can clean skirting boards easily!
Using the mop pad off centre means you can clean skirting boards easily!

Cleaning the Floors

Clean more than the floor with this mop!
Clean more than the floor with this mop!

 Ahh the mop. SUCH an AWESOME invention. In this blitz I used it to clean the skirting boards by moving the pad to one side which left a longer piece of the mop pad (see the picture!)

I also ran it over the cabinets at the back where the kids eat (so quite dirty)- SO EASY… See the piccy! No bending or scrubbing… (This was a regular thing I’d do around the rubbish bin wall. So easy.

The mop was also a lifesaver then we had ALL the furniture out and had the washing machine and fridge moved… well anyone who has moved KNOWS how disgusting these areas get! It was an absolute timesaver- you will have to wait for these pictures in one of the posts about the bond clean… I know you can’t wait!! LOL!

For more info about the mop have a read of a previous post…

Excited over a mop. Really.

Cleaning the Fridge

While I was in the kitchen grabbing a drink of water… my eyes went to all the crumbs and muck in the fridge. GROSE!! How do fridges get so dirty?! WELL all I used was my kitchen cloth and cleaning paste for some marks I needed to budge. The great thing about this cloth is the crumbs just go into the cloth rather than be pushed around like a regular chux or wipe. Seriously a SUPERIOR clean. EVERY house needs at least 3 of these- and REPLACE all your chux, paper towel & wipes.

Kitchen Cloth & crumbs = NO PROBLEM!!!
Kitchen Cloth & crumbs = NO PROBLEM!!!

So at the end of this Blitz it was 11.30pm but in 90 minutes MUCH was achieved and I patted myself on the back.

… And rewarded myself with THREE things…


My FAVOURITE Salt scrub…. My hands were ready for some love… and this is the most amazing scrub I’ve ever ever used. You can do it all over your body but my hands were treated tonight. I love this stuff. Such a beautiful gift too.

olive oil scrub explained



I made a Bailey’s Frappacino… HEAVEN in a drink!! (click on the link to get the recipe, I like to share it with people I care about… you are reading this so it seems logical I would share it with you 🙂 … It may have been slightly bigger than the one pictured!! Maybe.. quite possibly!! lol.

Bailey's Frappacino... Heaven in a cup!
Bailey’s Frappacino… Heaven in a cup!


While I was drinking my treat, I rubbed RESCUE GEL on my irritable legs and sore back and then called it a night!! This amazing product is awesome and can help with so many things- everything from headaches, calming, pains, bruising, sleeplessness & MORE- SO MUCH MORE!!


“By Rachelle Potter”

Norwex launched in New Zealand…2015

"We love our Norwex in the salons!!! Here is one of the Stylists Kristelle in action" from DRY and TEA New Zealand!!
“We love our Norwex in the salons!!! Here is one of the Stylists Kristelle in action” from DRY & TEA New Zealand!!

When Norwex announced they were expanding into New Zealand early in 2015, I was SO EXCITED!! A few months ago my awesome cousin Amy, who LOVES her Norwex bought the business Dry & Tea– a hair dressing salon experience in New Zealand and I got a message from her requesting Norwex for the Salons. So off went two Kick Start kits (an enviro cloth, polish cloth & dust mitt) in the post.

After they arrived, I received this photo of one of the girls and she said how much they LOVED the Norwex in the salon- the dust mitt so perfect for cleaning surfaces and dusting products, the enviro & polish perfect for mirrors & cleaning.

How awesome is that?!

* If you are in New Zealand (or Australia) or know someone who would be interested in a ground up business opportunity  (A LOT of the training we do is online so this is easy to do!). If you would like more information feel free to look at it here or check out the tab at the right about starting a Norwex business.

If you are from any of the countries Norwex is in or about to be in and you would like to sign up, I will soon be able to help you as well and get you some help, so feel free to contact me below as well.

If you are interested in reading our “Norwex Purpose” booklet– it’s all about Norwex, the mission and was actually one of the KEY things I read that I inwardly went “yes, I really love all that this company stands for and the direction they are going”.

Looking forward to hearing from you,


Rachelle 🙂

“By Rachelle Potter”

Norwex: Where do I start? The basics explained.


dream starter kit 2018.jpg
Dream Starter Kit

People often ask me what are the best Norwex products to start with? My answer is “you can’t go wrong with The Dream starter Kit!” or Dream Starter Kit Plus which is one of our newer kits!

Why? Because you get products for solutions covering your bathroom, windows, walls, dusting, polishing, the kitchen & more. No more jiff, no more gumption, paper towel, chux, orange spray, sugar soap, spray and wipe…

NO MORE chemicals.

Switch your sprays and cleaning products to these cloths & cleaning paste and you have a natural, time and money saving solution for your everyday cleaning.

Buying these amazing products together means you get them 30% off, the dream starter kit works out to be $147.50 (RRP $211, save $63.50). They come with a 60 day money back satisfaction guarantee AND a TWO year warranty. Our basic Dream starter kit works out at $1.42 a week over that two years, I know I used to spend WAAAY more on that per

dream starter kit plus 2018.jpg
Dream Starer Kit Plus

week if I added up all the products I’d buy to clean my house. Look after these cloths of course and they should last longer much longer than that. I still have the bulk of my cloths for over 5 years (since I started using Norwex!)

My goal with this article is to outline simply WHAT you get for the kit and WHY it is a fabulous and great value kit. If you would like a run down on what Norwex is about, please click here.)

what cloth for what job.jpg

So what’s in this dream kit?

2015-10-03 09.04.38

One kitchen cloth…

(you can also purchase seperately)

Get rid of those stinky chux, sponges, spray and wipe and paper towel & enter these amazing kitchen cloths. These fast drying and absorbent cloths are made from microfibre and since they have our “baclock” silver technology within the cloth which is added during manufacturing, it inhibits bacterial odour, mould and mildew growth within the cloth so they just don’t smell like other dish cloths.

Where do you use them? It is fantastic for wiping kitchen tables and benches, stovetops, refrigerator shelves, cleaning up kitchen spills and washing up (just use it on the blunt side of sharp knives). Use them on stainless steel, enamel, ceramic, glass, chrome, granite, marble, slate, quartz, tile, wood, plastic, stone and china. Wring out and hang cloth after use. If you have a thermomix these are a MUST have! If you get STREAKY benchtops they are also a MUST HAVE!

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Kitchen Cloth & crumbs = NO PROBLEM!!!
2014-07-27 19.45.21

Just a few comments about the cloths that customers have written in the past few months,

“Rachelle you gave me one of these. I love the way it doesn’t leave any streaks on my benchtops”, Sue

“Love these, they clean everything in the kitchen, and they don’t get smelly… I wash them because I think I should now, not because they smell”, Sharon

“This has to be my favourite Norwex cloth! I got two in my Dream Starter Kit, but used them so frequently, I bought myself another two! Two on the go, two in the wash. Wipe your bench, your baby, your dishes, your hands and sticky faces. Clean up your food, crumbs and spills quickly and efficiently. And best of all, it rinses out really, really easily!” One of my past Norwex hosts


One Kitchen towel

kitchen cloths and kitchen towels 2017The same as our kitchen cloths, but larger. Some great features:

  • Contains Norwex’s exclusive BacLock®* agent
  • Self-purifying microfibre
  • Unique weave
  • Lint-free
  • Super-soft
  • Machine washable
  • Non-abrasive
  • On-trend colours
  • Super absorbent
  • Fast-drying

besties at work before and after bookThe AMAZING Duo… the enviro cloth & window/polish cloth

The enviro is our “everything” cloth. This tightly woven microfibre cloth has 2.9 million metres of microfibre in it. So as you clean surfaces the tiny hooks on each fibre pull up any residue and dirt off the surface. This can be used dry or damp. And clean surfaces such as windows, mirrors, shower screens, walls, carpet stains, couches, car interiors, cupboards and more. You get one of these enviro cloths in this kit (or TWO in the Dream starter kit plus).

Then add its “bestie” the window cloth and you have a serious combination. Have a read of a post about “my wall heroes” here… Clean your windows and mirrors just with water QUICKLY and STREAK free. I will often at a party draw with butter on the window a bit like this guy to the right… then use a damp folded enviro & a dry polish/Window cloth and clean off the “butter art” & the whole window both sides with the same cloth!

Here’s a cute little man from a big party I did a few years ago. I just Butter on window!had to take a picture of him, as he was so cute! (Please NOTE you don’t need butter to clean! Unlike a very special customer who thought you did!)

This combo comes with a warning though! Put stickers on the window as glass does look invisible! Read about a true (a slighly humourous story) here about that! Glass REALLY does look invisible.

 Add the scrub cloth and you have your BATHROOM attack system

The scrub cloth is amazing. I have a professional cleaner (now consultant) buy over 30 of these cloths. They are seriously awesome.

The "magic shower cloth"
The “magic shower cloth” as it is often called!

How is it that I have customers LIGHT UP LIKE THEY HAVE HAD A BABY- when they talk about this cloth? Really they do! It feels abrasive but won’t scratch your glass. You can also add cleaning paste (also available in the Dream Starter Kit), the blue diamond or descaler to budge really built up soap scum. You can also use it in the kitchen (for example on your teflon products or with the oven & grill cleaner). This is the ideal cloth for hard to clean surfaces. Also, great for cleaning showers, including shower floors and glass and bathtubs, and removing sticky residue, stubborn stains or rust. Great for removing soap residue and cleaning around taps.

Screen Shot 2018-01-02 at 12.22.33 pm.png
The bathroom pack is one of our new collections and a great mix of products

“The Grease Cloth” Aka the all purpose kitchen cloth

JUST WATER & THIS CLOTH = GREASE GONE!The dream starter kit wouldn’t be complete without the “GREASE CLOTH” (all purpose kitchen cloth)…

This is my dad’s favourite cloth, it is a MUST HAVE. He was so funny, when I gave him the “grease” cloth to clean his stainless steel, pizza oven, BBQ, range hood- I’m not sure how many phone calls I have received from him to send them to different friends and family. This photo was just a quick one when I cleaned the top of the kitchen cupboard. It’s AMAZING how you can feel the cloth “grab” at the grease.

I recall one of my hosts and regular customers share about this cloth and her range hood. She was (probably still is!) a lady who takes MUCH care in the look of her home (much more than me!!) and she said once she got her dream starter kit home- she took this grease cloth out for her nemesis her RANGE HOOD- she had bought wipes, sprays, cleaners, stainless steel cloths- NOTHING had budged the “film” of grease. UNTIL THIS CLOTH!!!!!! Just with water- it was gone in only a few minutes. I still remember her excitement!!

It really does work- it certainly is a cloth with the “WOW” factor!!!!!

Let’s Add the Cleaning Paste…

Cleaning Paste- no more magic erasers or gumption!
Cleaning Paste- no more magic erasers or gumption!

And you have a formidable force. The cleaning paste. I USED to love gumption- anyone else love their gumption? I didn’t love the yellow revealed paint whilst getting a mark off the wall though…

I also USED to love those little magic erasers- anyone love those? Note I am using the past tense- I no longer use these little (expensive) chemical bombs- I usually just use a DAMP enviro cloth or scrub cloth (if it’s in the bathroom) and MAGIC- GONE…

The cleaning paste is an environmentally friendly cleaning and polishing agent that works with a damp Scrub Cloth, Envirocloth or
Kitchen Cloth to clean, polish and protect plastic, enamel, ceramics, chrome, steel, aluminium and porcelain surfaces in one application. Works great to remove rust, stains and scuff marks, and on bathroom sinks and tiles too!

cleaning paste uses

And last, but not least- the AMAZING Dust mitt.

The dust mitt is like a MAGNET!! I have used mitts and cloths in the past that just swoosh everything around! Not this one. At my very first Norwex party- the consultant cleaned my fans which were directly above US- and we were all slightly concerned we would end up as dust bunnies (as I hadn’t cleaned those fans in 6 months!) however we all had dropped jaws by the end of that demonstration!

The structure of the ultra fine fibres and the natural static charge inherent to synthetic products enables the Dusting Mitt to attract and trap dust and dirt more efficiently than cotton. You can use anywhere that requires dusting! For example: blinds, wooden Venetians, fans, banisters, vehicle dashboards, tops of cupboards, lamps, screens etc.

Dusting mitt



 If you would like to see more, check out our before and after book, a fabulous look at some of our products.

before and after book coverScreen Shot 2018-01-02 at 12.24.21 pm

COMPLEMENTARY PRODUCT: Our Laundry Detergent & Laundry Liquid

Landry detergent liquid and powder new formulations

It’s the best way to LOOK AFTER YOUR CLOTHS


Our new and improved environmentally friendly Laundry Detergent is the right formula for your family. It gets your clothes their cleanest, and because you only need to use a little, you save money. Plus, it works great in both conventional and front-loading washing machines.

– Non-toxic, with biodegradable ingredients.
– Formula is phosphate-, sulfate-, chlorine-, dye-, fragrance- and filler-free.
– Contains environmentally friendly water softeners.
– Dissolves quickly and starts working immediately.
– No optical brighteners.
– Can be used with both conventional and high-efficiency (HE) washing machines.
– Use just a fraction of the amount required by typical store brands.
– Can be used with the Norwex Magnet Ball in top-loading washing machines, saving you even more.
– Works well in all water temperatures.
– Colour safe.

Watch a great video on FILLER FREE DETERGENTS here (maybe you went “huh, what on earth is filler free?!”)

The Safe Haven 5 Set

safe haven 5 setA great option for people looking for the basics it contains:

1 Enviro Cloth

1 Window Cloth

1 Dusting Mitt

1 Laundry Detergent

1 Cleaning Paste

THEN THERE IS THE Healthy Home Package 1 or 2…

If you LOVE Norwex and want to convert your home (love the dream starter kit AND the mop??) Then consider the Healthy Home packages!! It’s AMAZING and so fantastically priced 🙂

AU 2019 Catalogue Collection and packs  - ditch the plastic package basic package help with the dishes healthy homes packages bathroom package kick start kit safe haven set Page 54.jpg




“By Rachelle Potter”

How is Norwex different to other microfibres out there?

2014-04-21 19.38.52My aim in this article is to briefly address how Norwex is different to other microfibres around. It is an amazing, versatile, affordable product and I do warn people that using Norwex cloths can be quite addictive. EVEN for those people who DON’T like to clean (like me!). Are you thinking “how on earth is that possible?” well let me explain… it just makes cleaning tasks which are typically a pain (like cleaning the oven, your floors, the shower, marks off walls etc.) so quick, so effective and so EASY. There are so many microfibres on the market- Norwex, Enjo, e-cloth, microfibres you can buy at the supermarket, online @ at markets. The question about how Norwex is different to other microfibres comes up all the time. You can buy 10 microfibre cloths from Big W for $10 why would you buy a Norwex enviro cloth (multi purpose cloth) for example for $29? (this was one of my first questions!)

How is Norwex different?

The Silver

Norwex microfibres are made with a blend of polyester & polyamide. Polyamide simply helps with durability.

When the Norwex microfibre is at the pulp stage in the factory they add SILVER.

Why Silver?

Silver has antibacterial properties, properties humans have been using for decades. Hospitals use silver as their top defence against infection in burns patients. I know before I even knew Norwex existed, I was encouraged to buy (and bought) silver pads for my kindergarten daughter who tripped down a HUGE concrete hill (poor thing I still cringe as I think how that turned out). The Norwex labels, if they have the silver added will have the word ‘Antibac’ or our newer cloths will have ‘Baclock’  on the label.

The silver DOES NOT wash out of our microfibres.

What does the silver do?

The micro silver is an antibacterial agent for self-cleaning purposes. The agent inhibits bacterial odour, mould, and/or mildew growth within the product. IT doesn’t make the surface antibacterial the AMAZING micro fibres will remove everything off the surface for you easily and effectively THEN the silver goes to work. What does this mean? The micro silver in a wet cloth goes to work using its self-purification properties against mould, fungi and bacterial odour within 24 hours. Using JUST water, surfaces are left free from EVERYTHING- cleaned, polished and streak free.

Kitchen Cloths
Kitchen Cloths

I just think of our kitchen cloths so affordably priced and they replace your sponges, smelly microfibre cloths- because of the QUALITY & SILVER they just don’t smell like other cloths do. If you have bench tops or tables that streak, then you just HAVE to get 2-3 of these babies- THEY ARE AWESOME!!!

Cost & Quality

Norwex is a high quality microfibre and it’s important know for a fibre to be considered “microfibre” it needs to be 1/6 of a human hair or finer. Norwex microfibre is 1/200 of a human hair!! (Enjo fibres are 1/100th & supermarket brands nowhere near this density).

The way microfibre works, is every microfibre has tiny ‘hooks’ on the fibre, the capillary action PULLS the bacteria, dirt, dust, grease and residue up into the cloth. With Norwex Antibacterial Microfibre, you don’t breathe, touch or digest chemical cleaners and their residue. You remove, (not spread) the dirt, dust, grease and 99.9% of bacteria from a surface. Then the silver goes to work and inhibits the bacterial growth.

The Norwex enviro cloth for example has 2.9 million metres of fibre within the cloth

More microfibre = a better clean.

How Microfibre Works
How Microfibre Works


The quality, two-year warranty on cloths, the 60 day satisfaction guarantee on ALL products and the added silver make for one amazing microfibre. Compared to other Direct Selling cleaning products Norwex is by far a more affordable product. The ability to clean your whole home for around $4 per week over 2 years makes having a Norwex home more appealing to the hip pocket. If you want to convert your home to Norwex have a look at the Healthy Home Packages(mop, cloths & more) or the dream starter kit. (remember here, if you do buy anything through my online store, you will be emailed the instructions directly from me, which I know helps my customers tremendously to use their products and refer to them.

Versatility & One step cleaning…

There are some products on the market that you need to use multiple steps to clean surfaces, with Norwex it’s a one step process.

As each cleaning challenge has different surfaces and different kinds of dirt and grime, Norwex has formulated different microfibres to tackle every area of your home, office, car & personal care.

For example the all purpose kitchen cloth to remove GREASE with just water (my Dad’s favourite cloth!)

The window cloth– for windows, mirrors, polishing jewelry and shiny surfaces.

The Body cloths- for cleansing, exfoliating the skin, make up removal with only water

Washing & Care

No bleach or fabric softeners in the wash with all microfibres. However unlike some other microfibres, Norwex can be washed in machines up to temperatures of 95 degrees celsius with other lint free items. Norwex can go in a moderate dryer up to 60 degrees

enjo norwex comparisonA small word on the Norwex-Enjo comparison (a question that comes up frequently)

Firstly BOTH products use microfibre and you are able to switch to chemical free cleaning, however they are actually quite different. One thing I will share and it may help the Enjo user wondering what Norwex is and if it is for them… is those awesome customers I have who are Enjo users (and I absolutely love having Enjo users at my party as they KNOW the value and amazing clean microfibre gives) are absolutely LOVING their Norwex. I think of an older lady I met at a party about a year ago. She told me outright she loves her Enjo (which is great) and as she handed me her $250 order she told me that she absolutely loved the range of our products and bought products that complimented what she already had (eg. she was amazed at our scrub cloth, blown away in fact) but what she loved about the Norwex she was purchasing is it complimented what she had and there were many Norwex products that she “just had to have”. She also purchased products to replace the Enjo ones which had worn out.

Please find below our instructions that go out with all of our Norwex products

Microfibre care instructions



what cloth for what job





rachelles norwex shop


How do I buy Norwex products? And other FAQ’s

fresh-water-logo1It’s a common misconception that you can only buy Norwex products when you are attend a demonstration.

Well guess what? You can purchase anytime! You don’t have to go to a party to buy Norwex! YEAH!!

If you head on over to rachellepotter.norwexbiz.com.au or press the link at the top of the page, you can purchase at my online store.

Other FAQ’s

How much does it cost to post items if I purchase from your online store?

No more than $13.95

How will I know how to use the products?

Every person who makes an online order, I treat just like a customer at a party- you will get the instructions emailed to you for your reference & when you purchase from me, you can contact me with your questions or any customer care needs 🙂

What if I’m not happy with my product or something is wrong with it?

Everything from Norwex comes with a 60 money back satisfaction guarantee and up to a 2 year warranty- so if you need help in either of these areas, then drop me an email and we can work it out!

What if I want to have a party to see more?

If you are in the Canberra region myself or one of my AWESOME team can do it for you. If you are outside this region I have consultants in many parts of Australia and I can pass your details onto another consultant in your area 🙂

The other option I can offer you is an ONLINE PARTY. We use facebook and do it through an event- they are prooving to be VERY successful!

How do I look after the Norwex Microfibre?

Microfibre care instructions


…and straight from my norwex website FAQ… (which you are welcome to read below or click on the link which will take you to the FAQ section on the norwexbiz site)

What makes Norwex Microfibre a preferred choice?

Norwex microfibre is a blend of polyester and polyamide. This fibre is 1/200th the size of a strand of human hair. When this high-quality microfibre is combined with the right knitting process, it creates an extremely effective cleaning material. This material can hold up to seven times its weight in matter. Unlike many other types of cloth that smear dirt across the surface you are trying to clean, microfibre cloths remove dirt, germs, bacteria and debris from the surface. Used dry the static effect created enhances the microfibre’s ability to attract dirt and dust particles. As you lightly wipe the surface, the microfibre attracts and draws up even the smallest particles of dust, trapping them in the fibres. Used wet the microfibres work together to give an excellent cleaning effect. Wet, wring and wipe away dirt and debris from all washable surfaces. For spot removing, spray water on the surface being cleaned. In Laboratory testing Norwex microfibre has been proven to remove up to 99.9% of the bacteria from surfaces. Norwex microfibre is backed with an exceptional Warranty of 2 years or 500 washings.

What are the benefits of cleaning with Norwex microfibre?

Microfibre cloths are environmentally friendly. They can reduce the consumption of cleaning chemicals in your home up to 90% while at the same time reducing your exposure to toxic fumes. This can make a big difference for anyone with allergies and chemical sensitivities. In important areas of our homes like bathrooms and kitchens, microfibre cloths may remove up to 99.9% of the bacteria from surfaces, resulting in a cleaner, healthier environment. Microfibre when used properly picks up matter even from a surface’s microscopic pores to achieve a real CLEAN. Traditional cleaning methods apply chemicals to a surface thereby disinfecting that surface, however some dirt remains in surface pores. Microfibre cloths are very durable and can withstand the rigors of everyday use.

What is Norwex antibacterial microfibre?

Our antibacterial microfibre is one of the most innovative products in the industry! Norwex has developed a unique technology that combines an antibacterial silver-based agent with our microfibre. The silver is actually embedded inside the tiny microfibre and inactivates the bacteria that it picks up in its fibres. The silver within the microfibre demonstrates its effectiveness against strains of pathogenic bacteria, yeast and viruses, such as: E.Coli, klebsiella pneumoniae, proteus vulgaris, salmonella typhi, staphylococcus aureus, streptococcus faecalis, streptococcus pyogenes, candida albicans, MRSA, SARS coronavirus.

Why is the silver in Norwex cloths an important feature?

Laboratory test results proved that in a controlled environment, anitbac microfibre removed 99.9% of germs and bacteria from washable surfaces and inactivated them within a 24 hour timeframe. The silver antibacterial fibre has self purification properties, where germs and bacteria are inactivated. This means cleaner cloths, less frequent laundering and a reduction in cross-contamination.

Why is Norwex Microfibre made in China?
  • China is known to be a world leader in the textile industry. Some of the best and comprehensive home textile and microfibre production in the world is from China.
  • If you are going to create the best microfibre in the world you go to the best microfibre manufacturers.
  • Norwex owns the factory in China and has a very strict quality control system in place.
  • Norwex takes Corporate Social Responsibility seriously and Norwex China is committed to follow the guidelines of the UN Global Compact on how they treat and manage staff involved in the production of microfibre, including our suppliers.
  • All staff are Norwex employees and enjoy all the benefits associated with being part of the Norwex Team.
  • Norwex has stringent requirements, which control everything from the raw material requirements to conformance levels and each production is evaluated strictly according to our standards.
  • Testing is continuously done to ensure a quality product.
  • Any microfibre product not meeting Norwex standards are not distributed but recycled.

 What are the proper washing and care instructions for Norwex microfibre?

Norwex Antibacterial Microfibre is the most innovative product in the industry. Unlike normal cleaning products, which require a chemical component to clean the surface, the microfibres within the cloth pick up and retain all the dust, dirt and bacteria. This is where the ‘antibacterial’ properties of Norwex microfibre come into play. The silver in our microfibre inhibits bacterial growth.

The Norwex mission is to improve quality of life by radically reducing chemicals in our homes. Norwex Microfibre products are environmentally friendly and easy to launder.

Maintenance of Norwex Microfibre Products:


  • We suggest that used microfibre cloths be washed regularly with a good quality detergent (without any bleach, bleaching agents or fabric softeners).
  • Wash in a cold or hot wash up to 90 degrees celsius.
  • Try to combine your microfibres in the wash with lint free textiles.
  • Use our Rubber Brush to remove dirt and debris from the mop pads between laundering

 Does Norwex guarantee their Microfibre?

Yes, Norwex microfibre is backed with a 2 year warranty.

Where can I use Norwex microfibre?

The Norwex cleaning system can be used most anywhere cleaning is required – home, office, vehicles, recreation equipment and even personal care.

Why do microfibre cloths sometimes smell?

Microfibre cloths may smell if the proper care instructions are not followed or if the water in your home or office is hard and high in mineral content. Only use environmentally friendly soaps without fillers when you are laundering to prevent the microfibre pores from being clogged and causing odour. If your cloths smell we recommend trying one of the following suggestions: washing them in hot water, or boiling for 10 minutes to remove any build-up on the fibres.

What is the Norwex Microfibre warranty?

All Norwex Microfibre is backed by a 2 year warranty.

Is there a proper way to clean with the Norwex Mop?

Always Dry Mop prior to using the Wet Mop. The yellow mop pads are for “Dry” cleaning, and the Blue Mop Pads which are antibacterial are for “Wet” washing. Be sure to move the mop in a wide figure-8 pattern from left to right in front of you, bringing the mop towards you as you back up so that you will be moving the dirt and debris in one direction. When wet mopping, moisten the mop with clean water before using. If the mop is too wet, wring it out prior to use.

What is the difference between the Dry Mop Pad and the Superior Dry Mop?

The Dry Mop Pad is made of 100% polyester while the Superior Dry Mop Pad is made of 100% Norwex microfibre and boasts all the benefits of microfibre in its ability to pickup and hold the smallest particles of dust and debris and hold water.

How do I use the Mop to clean my windows and polishing hard to reach areas?

Attach the Mop Base Brackets onto the top side of the Mop Base and fasten the Window Cloth, Large Enviro Cloth or Car Cloth in place by wrapping it around the Mop Base and firmly pressing the cloth into the rubber grommet slits on the Mop Base Brackets. Lock the base by pushing the green lever until it locks into position.

How do I assemble the Mop?

Loosen the Telescopic Mop Handle by twisting the upper blue handle to the left. Pull gently to nose height. Tighten the handle by gently twisting to the right. To attach the Mop Base to the Telescopic Mop Handle, depress the green bumps on the Mop Base and slide the Telescopic Handle over until the green bumps fit into the holes. To lock the base for doing walls and ceilings, push the blue lever until it locks into position. Attach either the Wet or Dry Mop Pads to the Mop Base.

How does the Mattress Cleaner work?

Norwex Mattress Spray contains the dormant or resting stage of live bacteria. When they find a food source, and other growing conditions are right, the bacteria become active and they will grow. To eat, they produce enzymes that are a type of protein. It is the enzymes they produce while eating that break down accumulated dust mites, dust mite fecal matter, pet dander, dead skin cells, or any organic matter which causes unpleasant odours, allowing this matter to be consumed. They will continue to consume this material until all organic matter is removed, converting it into carbon dioxide and water. Once there is nothing left for them to feed on, they disintegrate. Similar to our other “enzyme-based” or microbial products, our Mattress Cleaner does not “kill” anything (including dust mites). It works by eating up all of the organic matter that the dust mites would feed on, as well as the accumulated dust mite bodies and fecal matter. No food = no more growth of mites……at least for a while…….until there is more food. The overgrowth of the good bacteria at the expense of the dust mites is called competitive inhibition. We simply add enough “good guys” to be sure they out compete the “bad guys”.

Is Mattress Cleaner safe to use around children and pets?

The spray is safe for children and pets because there is nothing in it different from what is around us on a daily basis. We are surrounded by a micro-world of bacteria and other microbes that keep each other in balance, and this same micro world exists on our skin, in our mouth, and throughout our body. The Mattress Spray does not contain acids, alkalis, or solvents; however it is important to use this product correctly.

How do you use the Mattress Cleaner?

Shake the bottle before using. Spray once or twice on the pillow, 5-6 sprays on a single bed, 7-8 on a double bed, 9-10 on a queen bed and 10-12 on a king size bed. Allow to air and dry before making bed with clean sheets. If too much product is used (more than the mattress can absorb) it is possible that an allergy-sensitive person may react. Treat bed once a month for the first three months, then every second month for allergy sufferers, otherwise every three months.

What is the shelf life of the Mattress Cleaner?

The Mattress cleaner has a two year shelf life and should be stored closed, in a cool place. This 2 year period of time starts from the moment oxygen is introduced by pumping or opening the bottle.

Where can Mattress Cleaner be used?

Beds, pillows, comforters, fluffy toys, upholstery, vehicle seats, pet beds, sofas, anywhere organic material collects.

Will the Mattress Cleaner kill bed bugs?

The Mattress Cleaner will not destroy bed bugs. It will only eliminate any organic material.

Can you use the Cleaning Paste on brushed stainless steel?

We do not endorse to use it on brushed stainless steel.

Can you use the Cleaning Paste on grout?

Yes you can, only if the grout is sealed. The cleaning paste is a water soluble paste and so is grout.

Can the Carpet Stain Buster be used on upholstery?

Yes it can be only if it is not Scotch Guarded. Always check with the manufacturer and test in an inconspicuous spot.

How does the Carpet Stain Buster Work?

The Carpet Stain Buster uses a naturally derived surfactant (soap) derived from Yucca (a plant) – this helps to break down soil/dirt etc, it also contains orange extract which helps to clean.

What are some of the special benefits of the Sanira System?

The Sanira System is a product that is environmentally friendly, all parts are recyclable, and the soap and descaler agents are biodegradable.  The soap is made from vegetable sources and has properties that prevent bacteria growth. In addition, you need to use only a very small amount of the cleaning agent to clean the toilet making it last for a very long time.  These features save you money and also save the environment.  The system’s toilet brush is made in one piece, with channels in the bristles, preventing the growth of bacteria and making it easy to keep the system clean.

Will the Sanira System remove rust stains?

The Sanira system is great to clean the toilet, but it is not formulated to remove rust or calcium.

Can you use the Magnet Ball in the back of your toilet tank?

Norwex does not endorse doing this because water needs to flow through the magnet ball in order for it to be effective.

How long should I leave the Descaler on before washing it off?

Norwex Descaler is an effective and environmentally friendly product for cleaning and removing lime.  Spray the liquid on the surface, and let it work for up to 5 minutes.  The sprayed surface should not be allowed to dry before washing it off with a moist Enviro Cloth or the Bathroom Scrub Mitt.

What are dust mites and why are they a concern?

On a microscopic level dust mites can look like a swarm of bees around your head when you sleep. While perhaps not the only cause, these little critters can cause snoring problems and breathing difficulties when sleeping. There are 15 different species of mites that have been found living with us in our homes. Just one ounce of common house dust can host as many as 42,000 dust mites. Approximately 10 million dust mites live in a bed; 8 million in a mattress and 2 million in a pillow. The primary food source of dust mites is dead skin cells from humans (which accounts for approximately 80% of the dust in a home). Dust mite populations thrive in indoor environments. They live inside of carpeting, furniture, and especially inside of mattresses, bedding and pillows.

What does the Mattress Cleaner target?

The Mattress Cleaner targets dust mite excrement. Dust mite feces are one of the most toxic allergens to humans and pets. Each single dust mite can excrete as many as 20 fecal pellets every day. Dust mites and their feces can become airborne simply from walking across carpet, sitting on furniture cushions, climbing into bed or moving a pillow while sleeping. Inhaled fecal matter can lead to eye-ear-nose-throat infections, headaches, fatigue, depression, sleep difficulties, snoring and respiratory illnesses such as sinusitis, allergies and asthma attacks.

Why do you use less detergent when using the magnet ball?

The Magnet Ball prevents calcium molecules from building up in the dishwasher and washing machines, resulting in softer water.  When using the Magnet Ball use 50-70% less soap.  Do not use in front-loading machines.

How do you clean the center of the Magnet Ball?

Pull a cloth through the center of the ball to clean the inside and run it under the tap until the water runs clear.  This should be done on a regular basis.

What is the difference between Norwex Spirinetts and ones you can buy in stores?

Norwex Spirinetts are made from a high quality stainless steel that does not rust or deteriorate.

How does Fresh Wash extend the shelf life of fruit and vegetables?

It removes the biofilm which is a group of microbes already living on the fruit –some of which may be organisms that spoil the fruit.  Fresh Wash is a safe and effective way to clean fruits and vegetables extending the shelf life by up to 2–3 times.

What is in the Spirisponge?

It is a sponge scrubber covered in plastic and polyester and is safe for use on scratch sensitive surfaces. Always test in an inconspicuous spot.

Does the Spirisponge have silver in it?

The Spirisponge does not contain silver.

How do you recommend using the Personal Care line face creams?

Depending on the condition of your skin you can choose one of the following regimes: To provide moisture to youthful looking skin: apply the Face & Neck Gel morning and night. For skin that requires more moisturiser apply the Face & Neck Gel followed by the Day or Night Cream. For skin beginning to show the signs of aging apply the Face & Neck Gel, followed by the Lifting Serum and the Day or Night Cream.

What does it mean that your personal care line is ECOCERT Organic?

ECOCERT is a highly credible organization in Europe setting the standards for natural and organic cosmetics for consumers. We are proud to be a North American company marketing organic personal care. ECOCERT certified means that Norwex organic personal care products are free from the following:

Mineral oils and silicon, emulsifiers such as PEG (polyethylene glycol), viscosity controlling agents such as carbomer, preservatives such as phenoxyethanol, parabens or formaldehyde releasers, synthetic perfumes, synthetic dyes, synthetic solvent such as propylene glycol. All Swiss Alpine plants used by our producers in Israel are approved and certified by Bio Suisse.

Why is only the medium toothbrush bristles microfibre and not the soft toothbrush bristles?

When microfibre is added to the bristles the bristles are medium. Because of this the soft bristles are made of Tynex which has similar qualities to microfibre.

Are the bristles of the toothbrush antibacterial?

The bristles remove the plaque and are not antibacterial. The base of the toothbrush which is silver may eliminate bacteria growth and build-up.

Do I need to use toothpaste with the Silver Care Toothbrushes?

The scrubbing motion removes plaque from your teeth. Using toothpaste provides additional benefits depending on the toothpaste you choose. Some benefits of using toothpaste can be freshening your breath and desensitising your teeth.

What is the Crystal Deodorant made of?

The Norwex Deodorant Stone is made from crystallised natural mineral salts which kill odor causing bacteria. Norwex Deodorant Stone contains no harmful chemicals, oils, perfumes or emulsifiers. It’s just pure and natural! To use simply wet the crystal stone and generously apply to underarm area.

Why does my Crystal Deodorant have a smell?

We recommend for you to rinse the Crystal Deodorant after each time you apply it.

How long are your products guaranteed for?

Norwex backs its commitment to quality with a 60 day, 100% satisfaction Guarantee. If for any reason you are unhappy with your purchase, simply return the item within 60 days from the date of purchase and you will recieve a refund, less the shipping fees. I will also replace or exchange any merchandise you receive that is damaged or defective to your complete satisfaction with a receipt.

How do I send back my products that are still under warranty?

Your Norwex Consultant will be happy to help you with your return accompanied with your receipt.

What is the Norwex Microfibre warranty?

Norwex Microfibre has a 2 yr warranty.

What are the benefits of hosting a Norwex presentation in my home?

Norwex provides our Hosts with plenty of benefits for hosting an in home presentation! You will get to take advantage of our 4 Star Hosting program which allows you to earn products for FREE  based on the number of buying guests in attendance, the party sales, future bookings and hosting specials for the month. I will be happy to go over the details with you on our generous Hosting program.

How many people should I invite to my presentation?

The best advice is to always over invite! There is never a good day/time for everyone. Industry statistics show us that about 1/3 of those invited are actually able to attend, so if you wanted to have 10 in attendance, you will want to invite 30 friends, family, neighbors, coworkers, etc.

Who should I invite to my Norwex party?

Make a list including your friends, relatives, acquaintances (people you do business with at the bank, dry cleaner, etc), neighbors and parents of your children’s friends that you see at school. This will help you to come up with a great list and ensure a good turnout at your party.

What kind of food and beverages should I serve?

My best advice is to keep it simple! I encourage you to include something sweet, something salty, and a simple beverage. So that could be as simple as a plate of brownies, some pretzels and soda or coffee to drink. We want this to be a fun and relaxing evening for you and your guests!

How do I earn money with Norwex?

You earn income with Norwex in several ways:

  1. You are paid at the point of sale. When you hold a Norwex party with a Host, you receive 35% commission at the time of the sale and your Host will receive products for Hosting the presentation.
  2. Earn monthly bonuses as you grow, develop, and train your team. See the Leadership Success Program under Join My Team for more information
  3. Earn monthly incentives available to Consultants
  4. Earn annual incentive trips and prizes
Is there a fee for the Hosting Program?

No, the Host program is available to your Hosts at no cost to you! Norwex provides this service to you!

What kind of training and support will I receive when I become a Consultant?

There are many ways you are provided with support:

  1. I will be happy to spend time with you to answer any questions and help you launch your business.
  2. You will receive a New Sales Consultant Information and Training Manual in your Starter Kit that will walk you through everything you need to know to get your business started.
  3. Recorded New Consultant Training available on the CS (Norwex Consultant Support site). This is available to you 24/7 at your convenience to walk you through the most common questions of new consultants.
  4. Recordings of all of the Webinars conducted available on the Consultant Services site.
  5. Corporate sponsored Regional meetings held throughout the year open to all Consultants
  6. Annual Conference held to support all Consultants
What are the monthly requirements to be a Norwex Consultant?

In order to remain an Active Consultant with Norwex, you must place at least $250 in sales within a 3 month calendar cycle.

Where can I sell Norwex?

You can sell your Norwex products in a variety of ways:

  1. It is recommended that you sell your products in a home party atmosphere. This is where you will not only sell product, but book future presentations and generate interest in the business opportunity with others.
  2. One-on-one sales with clients
  3. Fairs, expos, trade shows, home shows, etc.
Can I sell Norwex on eBay or other auction sites?

No, selling on any online auction site is strictly prohibited by Norwex.

Are there fees to submit orders to Norwex?

No there are no hidden fees when you are a Norwex Consultant.

How do I submit orders?

You are able to simply place orders at your convenience online through your Norwex Consultant Support Site.

Will I have a website that I can use to market my business?

Yes, The Norwex Office Suite is available to all Norwex Consultants for a monthly subscription of 9.99. The Office Suite comes complete with your personalized website with Online Shopping and the Ripple Effect Customer eNewsletter for you to maintain contact with your customers and grow a successful business.

“By Rachelle Potter”